Refrigerator Repair Reviews
"Same-day fridge repair saved $400 in groceries"
Our KitchenAid fridge stopped cooling on a Saturday morning with a full load of groceries. Called Saved Appliance at 8 AM, they were at our door by 11 AM. Diagnosed a failed evaporator fan, had the part on the truck, and had us running before lunch. Honest pricing, no weekend surcharge nonsense. Every other company wanted to charge double for weekend service or couldn't come until Monday.
— Sarah M., Ancaster"Honest advice when others would have upsold"
Technician diagnosed our 15-year-old GE Profile and explained the compressor was failing. Instead of pushing a $700 repair on an aging unit, he showed me the math—repair vs. replacement—and helped us make the right decision for our family. I called him back six months later when our new LG needed installation, and he remembered exactly who we were.
— Robert K., Beamsville"Fixed what two other companies couldn't"
We'd had two other 'appliance repair' companies out for our Sub-Zero fridge. One charged $180 for a 'diagnostic' that solved nothing. Another ordered the wrong part and ghosted us for three weeks. The technician from Saved Appliance spent 45 minutes systematically testing components, found the real issue was a control board, and fixed it on the spot. Our fridge has worked perfectly for eight months now.
— Jennifer L., Stoney CreekWashing Machine & Dryer Reviews
"Knowledgeable, clean, and actually showed up on time"
When our Maytag washer started leaking, I expected the usual runaround. Instead, I got a text 30 minutes before arrival, the technician wore booties in my house, and he explained exactly what was wrong with the drain pump. Fixed it in 40 minutes, cleaned up the water mess, and charged exactly what was quoted. Only reason for 3 stars is the part took a week to arrive, but the repair itself was solid.
— Mike T., Grimsby"Diagnosed over the phone, fixed the same day"
I called about our dryer making a grinding noise. The technician asked a few questions, diagnosed it as a worn drum bearing over the phone, and brought the part with him. Total time from call to completion: 3 hours. Other companies wanted to schedule a 'diagnostic visit' next week. This is how appliance repair should work.
— Lisa P., Niagara-on-the-Lake"Rescued us from a laundry nightmare before vacation"
Our dryer died the day before we were leaving for a two-week vacation. I called Saved Appliance in a panic. They had a technician at our house within 4 hours, identified a broken heating element, and repaired it on the spot. We were able to finish packing with clean clothes. The technician even gave us tips on maintaining the dryer to prevent future issues.
— The Chen Family, Hamilton MountainDishwasher & Range Reviews
"Professional gas range repair with proper certification"
I appreciate that your technicians are actually licensed gas fitters. Our gas range ignition system failed, and Mike not only fixed it but inspected the entire gas line connection while he was here. Gave me peace of mind that the work was done safely and to code. Many companies send generic 'appliance techs' who aren't qualified for gas work.
— Ian W., Binbrook"Transparent pricing, no surprises"
The technician provided a written estimate before starting any work on our Bosch dishwasher. When he discovered an additional issue during repair, he stopped, explained the situation, and gave us a revised quote. No pressure, just clear communication. The final bill matched the quote exactly. That's integrity.
— Martha S., Dundas"Good work but scheduling was frustrating"
The actual repair on our oven was done well—igniter replaced and works perfectly now. But getting the appointment scheduled was a hassle. Had to reschedule twice due to parts availability. Once the tech arrived, he was professional and explained everything clearly. Would use again but hope the scheduling improves.
— Darren R., St. CatharinesService Area Testimonials
Hamilton & Surrounding Areas
"Saved Appliance has been our go-to for four years now. They've serviced our rental properties throughout Hamilton, Stoney Creek, and the Mountain. Always reliable, always fair pricing. They know the area and understand the urgency when tenants are involved."
— David S., Property Manager, HamiltonNiagara Region
"Living in Vineland, we worried about finding qualified techs willing to come out this far. Not only did Saved Appliance service our Sub-Zero fridge, they did it same-day and charged the same rates as in-town companies. No travel surcharge nonsense."
— Patricia M., VinelandGrimsby & West Niagara
"As a senior in Grimsby, I'm cautious about who I let into my home. Saved Appliance was recommended by my neighbor, and their respect, patience, and clear explanations earned my trust immediately. They're now the only appliance repair service I call."
— Eleanor R., GrimsbyWhy Our Reviews Are Real
At Saved Appliance Services, we don’t pay for fake reviews or incentivize customers with discounts. Every review you see comes from a verified service call in our system. Here’s our commitment:
- Verified Customers Only — Reviews are collected from our service database
- Good & Bad — We publish constructive criticism and respond publicly
- No Filter — We don’t cherry-pick only 5-star reviews
- Response Guarantee — Every review receives a personal response within 48 hours
- Third-Party Verified — Check our Google, Homestars, and Facebook for unfiltered reviews
Your Feedback Shapes Our Business
Average technician arrival: 2.3 hours in Hamilton, 3.1 hours throughout Golden Horseshoe
97% of repairs completed on initial visit (Industry average: 78%)
4.8/5 stars for "No Surprise Fees" category across all review platforms
We Don’t Hide From Feedback
Constructive Review
"Service was excellent and technician was knowledgeable, but the appointment window was 4 hours and he arrived at the very end. Would have appreciated a tighter timeframe or better communication."
— James T., HamiltonJames, thank you for this honest feedback. You're absolutely right—we fell short on communication that day. We've since implemented a new text notification system that provides 30-minute arrival updates. I'd like to offer you priority scheduling on your next service call with a guaranteed 2-hour window. Please call me directly at (289) 213-1079.
— The OwnerSee Our Reviews Across the Web
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